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General Product Care
To keep your unit working and looking good, follow these guidelines:
• Avoid dropping the handset, as well as other rough treatment to the
phone.
• Clean the phone with a soft cloth.
• Never use strong cleaning agents, paint thinner, abrasive powder,
alcohol, or other chemical products to clean the unit. Doing so will
damage the finish.
• Retain the original packaging in case you need to ship the phone at a
later date.
• Periodically clean the charge contacts on the handset and base with a
clean pencil eraser.
Causes of Poor Reception
• Aluminum siding.
• Foil backing on insulation.
• Heating ducts and other metal construction that can shield radio
signals.
• You’re too close to appliances such as microwaves, stoves, computers,
etc.
• Atmospheric conditions, such as strong storms.
• Base is installed in the basement or lower floor of the house.
• Base is plugged into AC outlet with other electronic devices.
• Baby monitor is using the same frequency.
• Handset battery is low.
• You’re out of range of the base.
Troubleshooting Guide