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TROUBLESHOOTING GUIDE
TELEPHONE
No dial tone
• Check installation:
Is the base power cord connected to a working electrical outlet?
Is the telephone line cord connected to the base unit and the modular
wall jack?
• Connect another phone to the same jack. If it doesn’t work, the
problem might be your wiring or local service.
• Is the cordless handset out of range of the base? Move closer to the base
• Make sure the battery is properly charged (for 12 hours).
• Make sure the battery pack (in the handset) is properly installed.
• Does the handset beep when you press the talk/callback button? Does
the charge indicator on the base turn on? The battery may need to be
charged.
• Place handset in charge cradle for at least 20 seconds to reset the unit.
Dial tone is OK, but can ’t dial out
• Make sure the TONE/PULSE dialing mode is set to the type of phone
service you are subscribed to.
Handset does not ring
• Make sure the handset ringer software switch is set to on.
• The handset may be out of range. Move closer to the base.
•You may have too many extension phones on your line. Try unplugging
some extension phones.
• Check for a dial tone.