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DVG-2101S User Manual Frequently Asked Questions
54
Q: How can I set my computer to use a static IP address?
A: If you are not using a DHCP capable gateway/router, or you need to assign
a static IP address, please follow the steps below:
1. Windows
®
XP: Click on Start >
Control Panel > Network
Connections.
Windows
®
2000: From the desktop,
right-click My Network Places >
Properties.
2. Right-click on the Local Area
Connection which represents your
network adapter and select
Properties.
3. Highlight Internet Protocol
(TCP/IP) and click Properties.
4. Click Use the following IP
address and enter an IP address
that is on the same subnet as your
network or the LAN IP address on
your Adapter.
Example: If the Adapter’s LAN IP address is 192.168.1.150, make your
IP address 192.168.1.x where x is a number between 1 and 254 but
except (192.168.1.1 for example). Make sure that the number you
choose is not in use on the network. Set Default Gateway the same as
the LAN IP address of your DVG-2101S (192.168.1.150).
5. Click OK twice to save your settings.
Q: I get a dial tone, but when I dial any phone number I receive a busy
signal.
A: The unit may not have been properly configured with the correct account
information in the web-based utility.
1. Access the web-based utility by entering the IP address: 192.168.1.150
in the Address bar.
2. Select the Setup tab and click the SIP Account List submenu.
3. Enter the account information provided by your VoIP service provider,
including Display Name, User Name, Authentication Name, Password,
Proxy Server (if applicable), Outbound Proxy Server (if applicable), etc.
Q: After setting up the DVG-2101S, I cannot access the Internet.
A: Make sure that the Ethernet cable from the PC is plugged into the LAN port
of broadband modem or router after you finish the configuration of the
DVG-2101S.
Q: Can I use my DVG-2101S on a MGCP network?
A: No, DVG-2101S is a SIP device and uses the SIP protocol in handling all of
the telephony elements.