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Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 6.1(3) (SCCP and SIP)
Picking Up a Redirected Call on Your Phone
Call PickUp allows you to answer a call that is ringing on a coworker’s phone by redirecting the call
to your phone. You might use Call PickUp if you share call-handling with coworkers.
If you want to... Then...
Answer a call that is ringing on
another extension within your call
pickup group
1. Do one of the following:
• If the PickUp button or softkey is available, press
it.
• If the PickUp button or softkey is not available,
go off-hook to display the PickUp softkey, then
press it.
If your phone supports auto-pickup, you are now
connected to the call.
2. If the call rings, press Answer to connect to the call.
Answer a call that is ringing on
another extension outside of your
group
1. Do one of the following:
• If the GPickUp softkey or Group PickUp button
is available, press it.
• If the GPickUp softkey or Group PickUp button
is not available, go off-hook to display GPickUp,
then press it.
2. Enter the group pickup number.
If your phone supports auto-pickup, you are now
connected to the call.
3. If the call rings, press Answer to connect to the call.
Answer a call that is ringing on
another extension in your group or
in an associated group
1. Do one of the following:
• If the OPickUp softkey or Other PickUp button is
available, press it.
• If the OPickUp softkey or Other PickUp button is
not available, go off-hook to display OPickUp,
then press it.
If your phone supports auto-pickup, you are now
connected to the call.
2. If the call rings, press Answer to connect to the call.