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To avoid any applicable tariffs when shipping a product to Creative from outside the United States, the European Union, or
from zones with special tax status, you must complete the relevant customs documentation before shipping the product.
If the relevant customs documentation has not been completed, in order to ensure return delivery to you, Creative will
include charges for any applicable tariffs applied to the shipment (whether to or from Creative).
Customer Support Services Centers
Asia, the Middle East and Africa
Unless otherwise stated, support is in English.
Customer Support Services centers are found in:
❑ Australia and New Zealand
❑ Hong Kong and Macau
❑ Japan
❑ Mainland China
❑ Taiwan
❑ Singapore
If you purchased your product from a country or region elsewhere from the above, please contact the Singapore office.
Australia and New Zealand
Hong Kong and Macau
Address: Telephone: Fax: Operating Hours: Website: Email:
Creative Labs Pty Ltd
Customer Support Services,
Shop 3-5, 524 Parramatta Road,
Petersham, NSW 2049,
Australia
Postal address:
PO Box 257
Leichhardt, NSW 2040
Australia:
(02) 9021 9898
New Zealand:
(61 2) 9021 9898
Australia:
(02) 9021 9899
New Zealand:
(61 2) 9021 9899
8:30 a.m - 5:30 p.m,
Eastern Standard
Time,
Monday - Friday
(Closed on Public
Holidays)
www.australia.
creative.com
www.australia.creative.
com/support/contact/
Address: Telephone: Fax: Operating Hours: Website: Email:
Creative Labs (Hong Kong) Ltd
Customer Support Services,
Rm 2908-12, 29/F,
Metroplaza Tower I,
223 Hing Fong Road,
Kwai Fong NT
Hong Kong
Hong Kong:
2148 6151
or
2148 6152
Macau:
(852) 2148 6151
or
(852) 2148 6152
Hong Kong:
2331 2151
Macau:
(852) 2331 2151
9:15 a.m - 12:15 p.m
&
1:45 p.m - 5:45 p.m,
Monday - Friday
9:15 a.m - 12:45 p.m,
Saturday
(Closed on Public
Holidays)
www.asia.creative.
com/hongkong
English:
www.asia.creative.com/
support/contact/
Traditional Chinese:
www.taiwan.creative.co
m/support/contact/
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