Filter
Top Products
Operation WarrantyIntroduction
23
Nothing comes close to a Cobra
®
Customer Assistance
Product Service
•
If you have any questions about operation or installing your new
Cobra
®
product, or if you are missing parts…
Please call Cobra
®
first! DO NOT RETURN THIS PRODUCT TO THE STORE!
See customer assistance on page A1.
For Products Purchased in Canada
For out of warranty service, ship prepaid this product to: AVS Technologies Inc.,
2100 Trans Canada Hwy S., Montreal, Quebec, H9P 2N4. We reserve the right to
repair or replace the radio with an equivalent product. Please include the following
information: Date of Purchase, Model Number, Dealer Purchased From,
Dealer Address, Dealer Phone Number.
For Products Purchased in the U.S.A.
If your product should require factory service, please call Cobra
®
first before
sending your radio. This will ensure the fastest turn-around time on your repair.
You may be asked to send your radio to the Cobra
®
factory. It will be necessary
to furnish the following to have the product serviced and returned.
1) For Warranty Repair include some form of proof-of-purchase,
such as a mechanical reproduction or carbon of a sales receipt.
If you send the original receipt, it cannot be returned.
2) Send the entire product.
3) Enclose a description of what is happening with the radio. Include a typed
or clearly printed name and address of where the radio is to be returned.
4) Pack radio securely to prevent damage in transit. If possible, use the
original packing material.
5) Ship prepaid and insured by way of a traceable carrier such as
United Parcel Service (UPS) or First Class Mail to avoid loss in
transit to Cobra
®
Factory Service, Cobra
®
Electronics Corporation,
6500 West Cortland Street, Chicago, Illinois 60707 U.S.A.
6) If the radio is in warranty, upon receipt of your radio it will either be
repaired or exchanged depending on the model.
Please allow approximately three (3) to four (4) weeks before contacting Cobra
®
for status. If the radio is out of warranty, a letter will automatically be sent
informing you of the repair charge or replacement charge. If you have any
questions, please call 773-889-3087 for assistance.
For Products Purchased Outside the U.S.A. or Canada
Please contact your local dealer for product service information.
English
Licensing and
Product Service
22
Customer Assistance
Important:
FCC RF Exposure Requirements: For body-worn operation, this radio has
been tested and meets the FCC RF exposure guidelines when used with
Cobra
®
accessories supplied or designated for this product. Use of other
accessories may not ensure compliance with FCC RF exposure guidelines.
Use only the supplied antenna. Unauthorized antennas, modifications,
or attachments could damage the transmitter and may violate FCC regulations.
Normal Position:
Hold the transmitter approximately two (2) inches from your face and
speak in a normal voice, with the antenna pointed up and away.
For Products Used in Canada
Industry Canada Notice
Operation is subject to the following two (2) conditions: 1) this device may
not cause interference, and 2) this device must accept any interference,
including interference that may cause undesired operation of the device.
«IC» before the equipment certification number signifies that the Industry
Canada technical specifications were met. It does not guarantee that the
certified product will operate to the user’s satisfaction.
This device complies with part 15 of the FCC Rules.Operation is subject
to the following two (2) conditions: (1) This device may not cause harmful
interf
erence, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
FCC Warnings:Replacement or substitution of transistors, regular diodes
or other parts of a unique nature, with parts other than those recommended
by Cobra
®
may cause a violation of the technical regulations of part 95 of
the FCC rules, or violation of type acceptance requirements of part 2 of
the rules.