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Phone Will Not Operate
Disconnect any other equipment that may be attached to the phone. Check your
phone cords and connections. Try a different line cord and/or handset cord to
determine if the problem is with one of the cords. If problem lies in the cord
simply replace the defective cord. If this does not solve the problem, try plugging
the phone into a different phone jack.
Can’t Dial Out
Make sure that TONE/PULSE switch is set correctly. Phone should be set to TONE
if you have touch tone service from your phone company. Phone should be set to
PULSE if operating with rotary dial service.
Phone Doesn’t Dial Out On First Attempt
Your phone may be at the end of a long line of phones, due to the way the phone
company installed the wiring in your neighborhood. In this case, your phone may
not get enough power from the phone line. Try waiting 3-5 seconds after lifting the
handset before dialing the number. Wait for the sound level indicator to light solid
before dialing.
Can’t Store Numbers Into Memory
Your new Clarity phone must charge for two (2) hours before you can program
any numbers into it.
Loss Of Numbers Programmed Into Memory
Your Clarity phone will maintain its memory for up to 12 hours during a power
loss. If you unplug the phone from the telephone line for long periods or lose
your phone service for an extended period of time you will need to reprogram
the phone.
Programming Personal Access Codes – Difficulty Programming
Account Numbers
Your TONE/PULSE selector must be switched to the TONE mode to enter ac-
count numbers. This is because most interactive phone systems require TOUCH
TONE to operate. If your phone service is rotary service, you must have the
switch set to PULSE to dial a number. Once you are connected move the switch
to TONE and enter your responses using TOUCH TONE mode. When your call is
complete move the switch back to PULSE so you are ready to make your next call.
TROUBLESHOOTING