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Troubleshooting Your Phone
This section provides information to help you troubleshoot general problems with your phone. For
more information, see your system administrator.
Viewing Phone Administration Data
Your system administrator might ask you to access administration data on your phone for
troubleshooting purposes.
Symptom Explanation
The Settings button is
unresponsive
Your system administrator might have disabled on your phone.
Join fails Be sure that you have selected at least one call in addition to the active call,
which is selected automatically. Join also required the selected calls to be
on the same line. If necessary, transfer calls to one line before joining them.
If you are asked to... Then...
Access network
configuration data
Choose > Network Configuration and select the network configuration
item that you want to view.
Access status data Choose > Status and select the status item that you want to view.