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Basic Call Handling
Cisco Unified IP Phone 7960G and 7940G for Cisco Unified CallManager 5.0 (SIP) 25
Transferring Calls
Transfer redirects a connected call. The target is the number to which you want to transfer the call.
Tips
• You cannot use Trnsfer to redirect a call on hold. Press Resume to remove the call from hold and
then press Trnsfer.
If you want to... Then...
Transfer a call without
talking to the transfer
recipient
1. From an active call, press more, then BlndXfr.
2. Enter the target number.
3. Press Trnsfer again to complete the transfer or EndCall to cancel.
Talk to the transfer
recipient before transferring
a call (consult transfer)
1. From an active call, press more, then Trnsfer.
2. Enter the target number.
3. Wait for the transfer recipient to answer.
4. Perform one of the following steps:
• To complete the transfer, press Trnsfer again.
• To cancel the transfer, press EndCall.
• If the party refuses the call, to return to the original call, press
Resume.