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Tips
• Engaging the Hold feature typically generates music or a beeping tone.
• If you receive an alert for an incoming call and a reverting call at the same time, by default your
phone will shift the focus of the phone screen to display the incoming call. Your system
administrator can change this focus priority setting.
• If you use a shared line, Hold Reversion rings only on the phone that put the call on hold, not on
the other phones that share the line.
• The duration between Hold Reversion alerts is determined by your system administrator.
Using Mute
With Mute enabled, you can hear other parties on a call, but they cannot hear you. You can use Mute
with the phone or a headset.
Remove a call from
hold on the current line
(using the Bluetooth
wireless headset)
See the instructions from your Bluetooth wireless headset documentation.
Note If there is an active call and a held call on the line, you can end the
active call or place it on hold when you resume the held call.
Remove a call from
hold on a different line
1. Press to change to another line.
2. Press Resume.
Note If a single call is holding on this line, the call automatically resumes. If
another call is holding, scroll to the appropriate call and press Resume.
Move a call on a shared
line to your wireless
phone or to your desk
phone
1. From the phone with the active call on the shared line, press Hold.
2. From your other phone with the shared line, press Resume.
If you want to... Then...
Toggle Mute on During a call, press on left side of phone. The icon appears
at the top of the phone screen.
Toggle Mute off Press . The icon disappears.
If you want to... Then...