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Chapter 46 Configuring Cisco IP Phones in Cisco CallManager
Configuring Directory Numbers
46-18
Cisco CallManager Administration Guide
78-10450-02
For example, if a user is on an active call at extension 1000, they can park the call
to a call park extension such as 1234. Anyone connected to the system can then
dial 1234 to retrieve the call.
To use call park, the call park extension (in this case, 1234) must be added in
Cisco CallManager Administration. The call park extension is added when
configuring phone features in Cisco CallManager Administration.
Related Topics
• Configuring Call Park, page 39-1
Configuring Call Pickup
Call pickup allows you to use your phone to answer another ringing phone in your
designated call pickup group.
You configure call pickup when configuring phone features in
Cisco CallManager. Refer to the “Configuring Call Pickup” section on page 40-1
for details.
However, when adding a directory line, you can indicate the call pickup group.
The call pick up group indicates a number that can be dialed to answer calls to this
directory number (in the specified partition). See the “Adding a Directory
Number” section on page 46-19 for details.
Related Topics
• Adding a Directory Number, page 46-19
• Configuring Call Pickup, page 40-1
Configuring Directory Numbers
Using Cisco CallManager, you can configure and modify directory lines assigned
to specific phones. These sections provide instructions for working with directory
lines.
This area of Cisco CallManager Administration is where you perform tasks such
as adding or removing directory lines, configuring call forward, call pickup, and
call waiting, setting the display text that appears on the called party’s phone when
a call is placed from a line, and disabling ring on a line.