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Using Basic Phone Functions
Using Hold and Resume
Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 31
3
Techniques to place a call without dialing a number (Cisco SPA 303):
• Press the Redial softkey to dial the last number.
• If you have configured speed dials, press the assigned speed dial code and
then press the AbbrDial softkey.
• To answer a call that is ringing on another phone in the phone system, press the
Pickup softkey. Then enter the extension number of the ringing phone.
NOTE You also can place a call by choosing a number from a directory or from the Call
History. See Using the Local Directory (Cisco SPA 303), page 37 and Using the
Call History Lists (Cisco SPA 303), page 38.
Using Hold and Resume
To put a call on hold, press the Flash button (Cisco SPA 301) or the Hold button
(Cisco SPA 303). A series of beeps or music on hold (depending on the system
configuration) plays for the caller to indicate that the call is on hold.
To resume the call, press the Flash button (Cisco SPA 301) or the flashing red line
button for the call (Cisco SPA 303). If you have multiple calls (Cisco SPA 303), all
calls are put on hold except the active call.
If you are on a call and another call comes in:
Cisco SPA 301
Press the Flash button. To resume the first call, press the Flash button again.
Cisco SPA 303
Do one of the following:
• Press the Answer softkey.
• Press the Hold button to place the call on hold and press the flashing green
line button answer the incoming call.
To resume the first call, select it using the Up or Down navigation button and press
the Resume softkey.