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INTRODUCTION
About this guide
This guide describes the steps required to do basic installation and configuration
of your TalkSwitch telephone system. Once you have completed these steps, your
system can be further customized for your needs. For complete configuration
details, refer to the TalkSwitch User Guide.
This guide is intended for use with TalkSwitch CA, CVA or VS models.
Where to go for further information
The guides listed below, and many other resources, can be found on the TalkSwitch
Configuration Software CD, in the TalkSwitch folder in the Windows Start menu
once the software has been installed, and online at www.talkswitch.com/support.
• For complete configuration information, refer to the TalkSwitch User Guide
after completing the steps in this guide.
• For information on setting up a TalkSwitch system to use Voice over IP (VoIP),
refer to the TalkSwitch VoIP Network Configuration Guide.
Troubleshooting
The TalkSwitch system and the configuration software are designed for ease of use.
However, if you encounter difficulties with the installation or configuration of your
TalkSwitch:
• Consult the documents on the TalkSwitch Configuration Software CD or in the
TalkSwitch folder on your PC.
• Access additional TalkSwitch information online at www.talkswitch.com/
support.
Contacting Technical Support
• Contact your authorized TalkSwitch reseller.
• If you purchased directly from TalkSwitch, e-mail support@talkswitch.com,
providing your company name and TalkSwitch product information.
• Call our support line at 1-866-393-9960 (toll free in continental North America)
or at (613) 725-2466, Monday to Friday from 9:00 am to 8:00 pm EST.