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GENERAL
EXTRA HELP
Should you have additional questions, please call CASIO PHONEMATE's Help Line at
(310) 320-9810 (West Coast) or (410) 686-2885 (East Coast) for assistance.
The beep tones are a warning alarm to let you know:
1. That the handset is out of communication range with the base unit. Move the
handset closer to your base unit.
2. That the base unit had some problem like a power failure. Return the handset to
the base unit for 5 seconds and make sure all cords are connected correctly.
You hear continuous short beeps instead of a dial tone when using the cordless handset.
Interference Noise is heard.
1. The handset is too far from the base unit.
2. The cordless handset is picking up interference from one of several sources: electrical
appliances such as radio, TV, fluorescent lights, etc. Move the base unit to reduce interference.
3. Press CHANNEL to select another channel.
No Page Tone is heard at the Handset.
1. Check the AC ADAPTER and telephone cord connection.
2. You may have had a power failure. Return the handset to the base unit for 5 seconds
to reset the Digital Security Code.
A beep is heard each time the handset is returned to the base unit.
This is normal operation. The handset is updating the security code.
Unplug the AC ADAPTER PLUG from the back of the TC-520 for 10 seconds. Remove the
batteries from the handset. Plug the AC Adapter back into the base station and re-insert the
batteries in the handset. Return the handset to the base unit for 10 seconds.
If these actions do not remedy the problem, call the CASIO PHONEMATE Helpline. The helpline
staff can often resolve problems or recommend service when needed. Unless you live close to a
CASIO PHONEMATE Service Center, you may need to mail your machine to CASIO PHONEMATE
for repair. You should:
1. Package the unit in its original box or a comparable package.
2. Include a clear and specific explanation of the problem.
3. Include your name, address, and phone number.
4. Provide a legible photocopy of the dated store receipt for warranty purposes.
After several attempts the TC-520 will not operate properly.
20665 Manhattan Place
Torrance, CA 90501
(310) 328-6453
8805 Kelso Drive
Baltimore, MD 21221
(410) 391-0974
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