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Chapter 4
26
Error messages 4
As with any sophisticated office product, errors may occur. If this happens, your cordless handset
identifies the error and shows an error message. The most common error messages are shown
below.
You can correct most errors by yourself. If you need more help, the Brother Solutions Center offers
latest FAQs and troubleshooting tips.
Visit us at http://solutions.brother.com
.
You cannot make an internal call. The cordless handset or the machine (base unit) you want to call to may be
making an internal call or an outside call. Wait until the line is free.
If you have more than one machine (base unit), check that your handset is
registered to the correct machine (base unit).
You cannot register an optional
cordless handset.
Check that both the cordless handset and the machine (base unit) are in standby
mode.
Error Message Cause Action
Base Unit in
use
The machine (base unit) is being
used for intercom calling.
Wait until the line is free.
The machine (base unit) is being
set up for cordless handset
registration.
Wait until the registration is finished.
The machine (base unit) is being
used for TAD functions such as
OGM recording or ICM playing.
Wait until machine (base unit) is back in standby
mode.
Cannot
register
handset
Handset registering was
unsuccessful.
Try to register the cordless handset again. (See
Registering cordless handsets on page 4.)
Line in use Another person is on the phone
with machine’s (base unit) speaker
phone or other cordless handset.
Wait until the line is free.
The machine (base unit) is
receiving faxes.
Wait until the line is free.
Low Battery
Put handset
on cradle
The battery of the cordless handset
is discharged.
Charge the battery. (See Charging the
battery on page 27.)
No Caller ID There is no incoming call history.
You have not received any calls,
you have not activated the Caller ID
feature on your machine (base
unit), or you have not subscribed to
the Caller ID service from your
telephone company.
If you want to use the Caller ID feature call your
telephone company. (See Caller ID in the User’s
Guide.)
Difficulties Suggestions