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46
Guarantee
BT guarantees Freestyle 1200 for a
year, provided that:
• The goods have only been used
for their intended purpose, and
have not been subjected to
misuse, or been wilfully or
accidentally damaged.
• The goods have not been
tampered with or repaired by
anyone other than BT, its staff or
agents.
If you are having problems with
your Freestyle 1200, read the ‘Help’
section on pages 37 to 40 of this
user guide.
If you are still having problems, you
can contact the BT product helpline
on Lo-call 0845 7697146 where
fully trained staff can help you from
9.00am to 5.30pm Monday to
Friday.
If the unit is faulty within the
guarantee period, return it with
proof of purchase to your supplier,
for repair or replacement.
If the Freestyle 1200 needs repair
outside the guarantee period, take
the complete Freestyle 1200 to any
BT shop for forwarding to the
repair department (there will be a
carriage charge for this service).
Alternatively you can call the repair
centres on
01325 304346 or
01672 564444 between 9.00am and
4.30pm, Monday to Friday.
The terms of this guarantee do not
affect your statutory rights.