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Videophone 1000 – Edition 3 – 26.05.06 – 7351
Getting started 9
Cable connection problem?
Make sure the Ethernet cable is connected correctly and that
your router/hub is plugged into the broadband phone line.
Check that your broadband line is working. If you can access the
internet on a computer connected to the same router, then it is
probably working correctly.
Now press
Try again.
If you still cannot connect, make sure you are entering your BT
Broadband Talk account details correctly. Your number starts
with 056. There are no spaces between the digits. Passwords can
include numbers and letters and are case sensitive. To switch
between upper and lower case letters and numbers, press .
Indication is given on the screen of the current case.
If you continue having problems with the cable or Broadband
connection, call the BT Videophone 1000 Helpdesk on
0800 028 3228.
Automatic updates
If upgrades are available they will be automatically installed and
the phone will automatically re-register with the Service.