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Quartet 1100 User Guide – Edition 5 – 17.8.00
• Callers are faint.
• Interference.
• Buzzing.
• Whooshing.
• Echoing.
• Tinniness.
You are moving out of range.
Radio channel interference.
Radio channel interference.
The base unit or the handset are
too close to electrical equipment
or metal obstructions.
Move closer to the base unit.
Press the
CHANNEL button on
the handset, to select a clearer
channel.
Press the
CHANNEL button on
the handset, to select a clearer
channel.
Relocate the base unit or move
around with the handset until
reception improves.
• Call appears to have been cut
off after pressing the SECRECY
button.
You may have pressed a number
key on the handset after pressing
the
SECRECY button. The current
handset will try to transfer the call
to another handset.
Wait 30 seconds; the call will
return to the current handset.
Or press the
TALK button and the
call will return immediately.
• No Quickdial store. You may have pressed the TALK
button first before storing the
number.
Don’t press the
TALK button
when storing numbers.
• BATT LOW light on the
handset is flashing.
The handset needs recharging. Replace the handset on the base
unit, ensuring that the base unit
is plugged in and that the
CHARGING light is on.
• No CHARGING light on the
base unit.
Dirty contacts on base unit or
handset.
Clean the contacts with a dry cloth.
Heavy soiling can be removed with
a pencil eraser.
• Base unit does not ring but
lights show on base unit.
Telephone is not connected to the
telephone line.
The base ringer is set to off.
Line fault or faulty socket.
Plug the telephone into the
telephone socket.
Set the base ringer setting to a
higher volume.
Try the telephone on another
socket or another line. If the
telephone works, contact BT on
151, or your telephone network
operator for repairs to the line or
socket.
If you are still experiencing difficulties please call the Helpline on 0845 769 7146.