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11. Guarantee and service
The Binatone SpeakEasy 5 is guaranteed for 12 months from the date of
purchase shown on your sales receipt. The Guarantee does not cover damage
by misuse or negligence, or by excessive voltages - for example, faults on the
telephone line, or lightning. This does not affect your statutory rights.
Please keep your sales (till) receipt - this is your guarantee. You should also
keep the original packaging material.
In the unlikely event that you need to return your SpeakEasy 5 to our Repair
Centre while it is under guarantee, there will be a £5 handling charge.
While the unit is under Guarantee
1. Disconnect the Base unit from the telephone line and the mains electricity
supply.
2. Pack up all parts of your SpeakEasy 5, using the original packaging.
Remember to include the mains adapter
3. Return the unit to the shop where you bought it, making sure you take
your sales receipt.
After the Guarantee has expired
If the unit is no longer under Guarantee, first follow steps 1 and 2 as for repair
under Guarantee. Then …
3. Call our Service Department on 0845 345 9677 and ask for a quotation
of the repair charge and details of where to send your SpeakEasy 5 for
repair.
4. Make sure you include with your SpeakEasy 5:
your name and address.
a cheque or postal order for the value of the repair charge.
5. Return your SpeakEasy 5 to the address given by the Service
Department.
Binatone Help Line - 0845 345 9677Binatone Help Line - 0845 345 9677
Binatone Help Line - 0845 345 9677Binatone Help Line - 0845 345 9677
Binatone Help Line - 0845 345 9677
Calls are charged at Local Call rate.