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You’ll get the best results if you site the base unit as
high as possible. For example, in a two-storey house,
the first-floor landing is an ideal place for the base unit.
“My call was cut
off when I went
out of range.
Now I can’t use
my handset.”
Move the handset closer to the base unit before you try
again to make a call.
“I hear ‘beeps’
from my
handset while
I’m on a call.”
You may be going out of range of the base unit. Move
closer, or your call may be cut off.
Check the ‘battery charge level’ symbol on the display.
If it is low, recharge the batteries.
“The Caller
Display feature
isn’t working.”
You need to subscribe to the Caller Display feature.
Contact your service provider.
The caller may have withheld their number.
Or they may be calling from a network that does
not transmit the Caller ID (for example, it may be an
international call).
“When I try to
make a call, I
hear Busy
tone.”
If you have more than one handset registered to your
base unit, make sure that another handset isn’t already
using the line.
“The volume in
the earpiece is
low when I’m
on a call.”
Make sure you’re holding the earpiece correctly over
your ear.
Adjust the volume using the button.
Troubleshooting
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Binatone Help Line: 0845 345 9677
(Local Call rate)
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