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Troubleshooting
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Binatone Help Line: 0845 345 9677
(Local Call rate)
44
The DECT Phone must be serviced by trained engineers.
NEVER attempt any repairs or adjustments yourself
— you could make the problem worse and invalidate
the Guarantee.
ALWAYS check
first that:
■
you have followed all the steps listed on pages 5 to 7
to install and set up your
■
all connectors are firmly inserted in their sockets
■
mains power is switched on at the socket
■
the handset’s batteries are correctly and securely
installed, and are not run down
Everyday use
“I cannot make
or answer calls.”
If the handset’s display is blank, it may be switched off.
Press the HANG UP/C button to switch it back on.
Check that the base unit’s mains power adapter is
plugged in and power is switched on. The base unit
needs mains power for normal operation of the phone
— not just for charging the batteries.
Make sure you’re using the telephone line cable that
was supplied with your
Move the handset closer to the base unit.
Check the Battery Level symbol on the display. If it’s
low, replace the handset on the base unit or charger
pod to recharge the batteries.
Switch off power at the mains socket, wait for a
switch back on. This may help.
line cables might not work.
DECT Phone
DECT Phone. Other telephone
Check
the following :
1) Your answer machine is switched on and set to
answer mode.
2) If you have a network answer machine service set
with your line provider (1571 service) and you wish
your telephone to answer your calls then you must,
“My answer
machine is not
answering calls”
!
minute and then