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5602/4602 Phone User Guide Page 6
IP Office Issue 2b (20th July 2005)
Basic Call Handling Features
Answer a Call
When a call arrives at your phone, you hear a ringing tone and a flashing bell icon ( ) appears on the
associated call appearance display. The following describes how to use your handset to answer calls. To
answer calls using a headset, see Headset Working.
To answer an incoming call:
Do one of the following:
• If you are not active on another call, answer the call by lifting your handset.
You can also press
Speaker to listen to the incoming call, but you must use the handset to
speak to the caller.
or
• If you are active on a call already, place the active call on Hold and then answer the incoming
call (see Hold).
Making a Call
You can make calls from the phone using a variety of methods as follows:
To manually make a call:
1. Dial the required number on the key pad (remember to include the required access code (for
example, 9) for an outside line) and listen to the progress of the call.
2. Adjust the speaker volume as necessary.
• To change the volume use the and buttons. The display shows the volume level.
(There are eight volume levels.)
3. If the call is not answered, you can clear the call by pressing
Speaker or Drop
or
4. When the call is answered, you must pick up the handset to speak to the called party
To automatically make a call:
Do either of the following:
• Press Redial and a call appearance key to have the phone dial the last number that you
dialed.
Clearing a Call
To clear an established call either:
1. Replace the handset
or
2. Press
Drop. You will hear dial tone, unless you are in ‘call centre mode’ of working when you
will then hear silence.