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Answering a Call Basic Call Handling Features - Page 5
Basic Call Handling Features
Answering a Call
When a call arrives at your 5602 telephone, you hear a ringing tone and a flashing bell
icon (
) appears on the associated call appearance display. The following describes
how to use your handset to answer calls.
To answer calls using a headset, see
Headset Working on page 6.
To answer an incoming call:
Do one of the following:
• If you are not active on another call, answer the call by lifting your handset.
You can also press
Speaker to listen to the incoming call, but you must use
the handset to speak to the caller.
or
• If you are active on a call already, place the active call on Hold and then answer the
incoming call (see Hold on page 7).
Making a Call
When making a call, the built-in speaker in your 5602 allows you to monitor the
progress of calls without lifting your handset.
To manually make a call:
1. Dial the number (remember to include the required access code (for example, 9) for
an outside line) and listen to the progress of the call.
2. Adjust speakerphone volume as necessary.
• To change the volume use the
and buttons. The display shows the
volume level. (There are eight volume levels.)
3. If the call is not answered, you can clear the call by pressing Speaker or
Drop
or
4. When the call is answered, you must pick up the handset to speak to the called
party.
To automatically make a call you can:
1. Automatically dial the last number that you dialed by pressing
Redial.
IP Office (R3.0) 5602 User’s Guide Basic Call Handling Features - Page 5
40DHB0002UKFK – Issue 1 (7th February 2005) Answering a Call