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Page 4 - Call Appearance Keys The 5602 Telephone
Call Appearance Keys
The main call handling screen contains two keys set as 'call appearance' keys.
For details of Bridged, Line and Call Coverage Appearance Keys set-up and their
operation, refer the IP Office Key and Lamp Operation manual.
CAUTIONS:
1. Having two Call Appearance keys is very useful. When holding a call you can
answer/make another call and then switch between calls or transfer or conference.
If you are set to receive call waiting indication, the waiting call is shown against the
next call appearance key.
2. Although your System Administrator can replace the Call Appearance Keys
/ with:
• A Bridged Appearance
• A Line Appearance
• Call Coverage Appearance
• System Features
This would severely restrict the use of features such as conference and transfer.
It is for these reasons that it is strongly recommended that
all Call Appearance keys remain at their default settings.
Call Appearance Key Icons
The icons displayed against the Call Appearance Keys allow you to determine the
status (for example, on Hold) of each call. Icons also indicate whether a feature has
been activated for a particular button.
• Incoming Call:
A
symbol next to a call appearance key indicates an incoming call. Pressing the
adjacent
key answers the call and puts any other current call on hold.
• Connected:
A
symbol next to a call appearance key indicates that it is the currently connected
call. The caller's telephone number (if available) is also shown.
• On Hold:
Pressing the adjacent
key puts the call on hold, a symbol next to a call
appearance key indicate a call on hold and an H is also shown on the display.
Pressing the adjacent
key takes the call off hold.
Page 4 - The 5602 Telephone IP Office (R3.0) 5602 User’s Guide
Call Appearance Keys 40DHB0002UKFK – Issue 1 (7th February 2005)