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Disclaimer: Configuration Notes are designed to be a general guide reflecting AVAYA experience configuring its systems. These notes cannot
anticipate every configuration possibility given the inherent variations in all hardware and software products. Please understand that you may
experience a problem not detailed in a Configuration Note. If so, please notify the Technical Assistance Center at 408.922.1822, and if
appropriate we will include it in our next revision. AVAYA accepts no responsibility for errors or omissions contained herein.
Configuration Note 3910 – Rev. F (1/08)
Avaya Voice Portal (Software application)
1.0 METHOD OF INTEGRATION
There is one IP Link (Ethernet) from the Voice Portal’s Media Processing Platform
(MPP) server to the PBX. The integration is done via the IP SoftPhone protocol with
voice transmission and integration information carried over IP.
2.0 VOICE PORTAL ORDERING INFORMATION
For details on server hardware and software requirements please refer to:
• Avaya Voice Portal 3 – Concepts and Planning
• Avaya Voice Portal 3 – Installation and Configuration Guide
Avaya
Voice Portal
An IP/CCMS connector, the
link between the PBX and
Voice Portal handles both call
data information and voice
communication
AVAYA
G3/G600/S8700/S8300
Minimum Software
Release CM 2.1
Local Area Network
Telephone
Telephone
Central
Office
Digital
Trunks
Text-to-Speech
Server
Voice Portal
Management
System
Web Browser
for Configuring
Voice Portal
`
Application
Development
for Speech
Appls.
Telephone
Central
Office
& PSTN
`
Media
Processing
Platform
(Server)
Important: This Configuration Note specifies the minimum configuration
required by voice portal. It is advisable to consult with your
application designer to ensure you have a configuration to
meet your specific requirements.