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Using Voice Mail
Avaya one-X Quick Edition Release 3.1.0 Telephone User Guide May 2007
27
To play a voicemail message
1. Select the Vmail softkey.
2. Enter your voicemail password, and then select the Done softkey.
3. Select the Line/Feature ( ) button beside the entry that you want to play. The entry at the
top of the list (number 1) corresponds to the most recently received message.
4. Select the Play softkey. The recorded message is played. You can also pick up the
handset to listen to the message.
Note:
Note: Do not pick up the handset before you select the Play softkey. Otherwise a call is
automatically initiated to the party who left the message.
Tip:
Tip: Press the Volume ( ) buttons to adjust the volume while the recording
plays back.
5. If you want to pause play back, select the Pause softkey. Press Play to resume playback.
Tip:
Tip: You can rewind or skip forward through a message by pressing the PAGE LEFT
or PAGE RIGHT ( ) button respectively.
To monitor incoming voicemail messages
After a specified number of rings (see To change the number of rings before forwarding on
page 20), voicemail answers the call and prompts the caller to leave a message. During the
recording, information about the call appears in the display.
To listen to a voicemail message while the message is being recorded
1. When the caller begins to record a message (after ringing stops), select the Lstn softkey.
You can hear the caller speaking, but the caller cannot hear you.
2. If you want to speak to the caller before the caller hangs up, select the Answ softkey.
You are connected to the caller, and any recording up to this point is saved.
To access your voicemail using any telephone
You can set voicemail options or retrieve the voicemail messages from any touch tone phone.
Note:
Note: To retrieve voicemail messages through the PSTN, the one-X Quick Edition
network must be equipped with a PSTN gateway.
1. Using any touch tone telephone that has access to the one-X Quick Edition network, dial
the extension of your Quick Edition IP telephone.