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2030 2050 User Guide
2030 & 2050 Telephone User Guide Page 20
IP Office 40DHB0002UKAG Issue 7c (17th May 2004)
Parking Calls (Park and Ride)
You can retrieve parked calls at any other extension on the system. Your phone displays calls you
parked by a flashing z-symbol next to the line number. You can park several calls simultaneously.
To park an external call
:
1. During the call, press zPARK. The parked call is displayed as your extension number followed
by a zero, e.g. z2200. If you now parked another call it would display as your extension number
followed by a one, e.g. z2201 and so on.
To unpark calls parked at your extension
:
1. Press the display key next to the flashing z-symbol.
To unpark a call at another extension
:
1. Note the number displayed and at another extension dial *38*N# when N is the number displayed
for the parked call on your phone, e.g. *38*2200#.
Dialling Ahead
On incoming calls you can display the status of another extension without interrupting your call.
To dial ahead during a call
:
1. Dial the number that you want to check.
2. The extension's status appears on the right-hand display; FREE, BUSY or NU (Number
Unobtainable).
3. If the extension is free, see below for details of how to transfer your caller or make an enquiry
call.
4. Otherwise, press zCANCEL to return to the normal call display or (if your system has voicemail
installed) press zVMAIL to transfer the caller to the extension's mailbox.
If the extension displayed is free
:
1. For an unannounced transfer, press ANSWER RELEASE.
2. To make an enquiry, press HOLD. This holds your current caller and rings the dial ahead
extension.
3. If unanswered, press HOLD to retrieve your first call.
4. If answered, either press ANSWER RELEASE to transfer your call or press HOLD again to
switch between calls.
You can set your phone to always automatically hold your current call and ring the dial ahead number if it
is free rather than display FREE.
To select show free or ring if free
:
1. Press PROGRAM and then SCROLL. Press zCALLFREE.
2. Enter the phone's passcode (see The Phone Passcode
).
3. To change the current setting, press zCHANGE.
4. Press zDONE and then press PROGRAM to finish.