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Troubleshooting your Avaya 1210 IP Deskphone
113
Troubleshooting your
Avaya 1210 IP Deskphone
This section provides basic information about troubleshooting your
Avaya 1210 IP Deskphone if Virtual Office causes a problem. For
additional help, see “Customer service” on page 25.
Virtual Office
Table 10 lists error messages and describes actions to correct the
causes.
Table 10: Troubleshooting Virtual Office (Part 1 of 4)
Displayed
message
Probable cause Action
Busy, try again Remote IP Deskphone
is active (not idle).
Wait for remote IP
Deskphone to become
idle and try again.
ACD is logged on. Log off ACD IP
Deskphone before you
initiate Virtual Office
from another IP
Deskphone.
Make Set Busy is
inactive on ACD IP
Deskphone.
Configure Make Set
Busy active on ACD IP
Deskphone.