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Appendix K
The telephone
does not
receive caller
ID when on a
call.
• Make sure you subscribe to caller ID with call waiting
features provided by your telephone service provider.
Caller ID features will work only if both you and the
caller are in areas offering caller ID service, and if both
telephone companies use compatible equipment.
Difficulty hearing
messages.
• Press VOLUME to increase speaker volume.
Troubleshooting
The answering
system does not
answer after
correct number
of rings.
• Make sure that the answering system is on (see page
45). When the answering system is on, the ANSWER ON
button should be lit on the telephone base.
• If toll saver is activated, the number of rings changes to
two when you have new messages stored (see page 49).
• If the memory is full or the system is off, the system will
answer after 10 rings.
• In some cases, the answering system is affected by the
ringing system used buy the telephone service provider
(page 42).
• If you subscribe to voicemail service, change the number
of rings so that your answering system answers before
your voicemail (page 20). To determine how many rings
will activate your voicemail, contact your telephone
service provider.
• If there is a fax machine connected to the same
telephone line, try disconnecting the fax machine. If
that solves the problem, consult your fax machine
documentation for information on compatibility with
answering systems.
Incomplete
messages.
• If a caller leaves a very long message, part of it may
be lost when the system disconnects the call after four
minutes.
• If the caller pauses for longer than seven seconds, the
system stops recording and disconnects the call.
• If the system’s memory becomes full during a message,
the system stops recording and disconnects the call.
• If the caller's voice is very soft, the system may stop
recording and disconnects the call.