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The battery
does not
charge in the
handset or
the handset
battery does
not accept
charge
• Make sure the handset is placed in the charger
correctly. The CHARGING light on the telephone
base or charger should be on.
• If the cordless handset is in the charger or in the
telephone base but the CHARGING light is not on,
refer to The CHARGING light is off in this section.
• It may be necessary to purchase a new battery.
Please refer to the batteries section of this user's
manual.
• The telephone might be malfunctioning. Please
refer to the Limited warranty section of this user's
manual for further instruction.
Troubleshooting
Problem Suggestion
• Clean the charging contacts on the cordless
handset(s) and telephone base each month using a
pencil eraser or a dry non-abrasive fabric.
• Make sure the power adapter and telephone line
cords are plugged in correctly and securely.
• Unplug the power adapter. Wait for 15 seconds
before plugging it back in. Allow up to one minute
for the cordless handset and telephone base to
synchronize.
• The telephone might be malfunctioning. Please
refer to the Limited warranty section of this
user's manual for further instruction.
The CHARGING
light is off
• This is a signal that the battery is very low,
completely depleted, or when there is no electrical
contact between the battery and the telephone
base.
• Ensure the connector of the battery is securely
plugged into the handset and place the handset in
the telephone base for charging.
The CHARGING
light on the
telephone base
is flashing
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