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Appendix
Troubleshooting
OTHER
HANDSET ON
(and then) OR
OUT OF RANGE
displays on my
cordless hand-
set.
• Only one handset can be used to make or answer a call anytime.
If another handset attempt to do so, the screen will display OTHER
HANDSET ON and then OR OUT OF RANGE. You might press PHONE
or SPEAKER again until no other handset is using the line. Use the call
transfer feature (see page 15) to transfer a call to another system hand-
set or use the speakerphone feature so multiple members of your
house can be on an active call at the same time.
• Move the cordless handset closer to the base. You might have moved
out of range.
• Ensure that the base is powered up.
• Place the cordless handset in base cradle for 1 minute to allow the
cordless handset and base to resynchronize channels.
• If the cordless handset is in its base and the charging light does not
come on, refer to the charge light is off in this troubleshooting guide.
• Reset the base. Unplug the unit’s electrical power. Wait for 15 seconds
then plug it back in. Allow up to one minute for the cordless handset
and base to reset.
• Other electronic products can cause interference with your cordless
phone. Try installing your phone as far away from these types of elec
tronic devices as possible: wireless routers, radios, radio towers, page
towers, cell phones, intercoms, room monitors, televisions, personal
computers, kitchen appliances and cordless phones.
The batteries
will not hold a
charge.
• Charge the battery in the cordless handset for at least 16 hours. For
optimum daily performance, return the cordless handset to its base
when not in use.
• Ensure that the battery is properly installed and charged as
described on page 7.
• Ensure that the telephone base and charger units are plugged into
functioning power outlets.
• If your battery is old, you may need to purchase a new battery pack,
see page 7.
• Your phone might be malfunctioning. Please refer to the Warranty
section of this user’s manual for further instruction.
• If the cordless handset is in its base and the charging light does not
come on, refer to “The charge light is off” in this troubleshooting
guide.
My cordless
handset beeps
five times and
isn’t performing
normally.
• Make sure the power cord is securely plugged into the base. Plug the
unit into a different, working electrical outlet not controlled by a wall
switch.
• Move the cordless handset closer to the base. You might have moved
out of range.
• Reset the base. Unplug the unit’s electrical power. Wait for 15 sec-
onds then plug it back in. Allow up to one minute for the cordless
handset and base to reset.
• Other electronic products can cause interference to your cordless
phone. Try installing your phone as far away from these types of
electronic devices as possible: wireless routers, radios, radio towers,
pager towers, cell phones, intercoms, room monitors, televisions,
personal computers, kitchen appliances and other cordless phones.