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Appendix D
60
Troubleshooting
System does not
record message.
• Make sure the answering system is on (page 15 or
page 39).
• Make sure the memory of the answering system is
not full.
Outgoing
announcement
is not clear.
• When you record your announcement, make sure you
speak in a normal tone of voice, about nine inches
from the telephone base.
• Make sure there is no background noise (TV, music,
etc.) while recording.
Common cure
for electronic
equipment.
If the telephone does not seem to be responding
normally, try putting the cordless handset in the
telephone base or charger. If it does not seem to
respond, do the following (in the order listed):
• Disconnect the power to the telephone base.
• Disconnect the cordless handset battery, and spare
battery, if applicable.
• Wait a few minutes.
• Connect power to the telephone base.
• Re-install the battery, and place the cordless handset
into the telephone base.
• Wait for the cordless handset to re-establish its
connection with the telephone base. Allow up to one
minute for this to take place.
• Make sure you enter your remote access code
correctly (page 18).
• Make sure you are calling from a touch-tone phone.
When you dial a number, you should hear tones. If
you hear clicks, the phone is not a touch-tone
telephone and cannot activate the answering system.
• The answering system might not detect the remote
access code while your announcement is playing. Try
waiting until the announcement is over before
entering the code.
• There may be interference on the phone line you are
using. Press dial pad keys firmly.
System does not
respond to remote
commands.