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Caller ID operation
Problem Solution
No caller ID Caller ID information is transmitted by the
information is telephone company between the first and
received. second rings. Allow your phone to ring at
least twice to receive caller ID information.
Problem Solution
NEW CALL • Make sure you have reviewed all messages
light flashes. on all lines.
•
You may have received a false signal from
the central office. To clear, see Reset
COVM indicator on page 37 in Feature
setup.
Problem Solution
Screen displays COVM. The screen displays COVM when the COVM
indicator is turned on for at least one line,
whether or not there are messages waiting,
and whether or not you have voice mail
service.
• If you subscribe to voice mail service with
your local telephone company, but prefer
not to display COVM on the screen, turn off
the COVM indicator for each line.
• If you do not subscribe to voice mail service,
turn off the COVM indicator for all lines.
See Turn COVM indicator on or off for
each line on page 36 in Feature setup for
detailed instructions.
Problem Solution
COVM line indicator • Make sure you have reviewed all messages
remains on. on that line.
•
You may have received a false signal
from the central office. To clear, see
Reset COVM indicator on page 37 in
Feature setup
.
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In case of difficulty
In case of difficulty
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