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IN CASE OF DIFFICULTY
IN CASE OF DIFFICULTY
If you have difficulty operating this phone, try the suggestions below.
For Customer Service, visit our website at www.telephones.att.com
or call 1 800 222–3111. Have the serial number, found on the
underside of your phone, available when contacting Customer
Service. Please retain your receipt as your proof of purchase.
To purchase accessories or replacement parts contact Customer Service.
Visit our website at www.telephones.att.com or call
1 800 222–3111.
TELEPHONE OPERATION
PROBLEM SOLUTION
No Dial Tone • Make sure all plugs are connected properly.
Inspect the line cord connections at the
modular jack and at the telephone. Also
inspect the coiled handset cord connections
at both ends.
• Unplug the telephone and connect it
to another modular jack. If it still does not
work and other telephones in your home
are working, the problem is with this
telephone.
PROBLEM SOLUTION
Telephone Does • Make sure the RINGER switch is not
Not Ring set to OFF.
• If there are several other telephones on the
same line, try disconnecting some of the
other telephones. Having too many
telephones connected can also create
problems such as low ringer volume or
impaired sound quality during calls.
IN CASE OF DIFFICULTY