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Issue 1 March 1996 13
2. Dial the Answer Back feature access code _____.
■ You hear a dial tone.
3. Dial the extension number of the person that parked the call.
■ You hear a confirmation tone, and then you are connected to the
parked call.
Call Pickup 0
The Call Pickup feature allows you to answer calls intended for other extension
numbers within your Call Pickup group. Call Pickup groups are established so
that when one member of a group is gone, other members of the group can
answer that member's calls. A Call Pickup group usually consists of people who
are located in the same area or have similar functions (such as the front office
staff).
To answer a call placed to a member of your pickup group when your voice ter-
minal is idle, do the following:
1. Go off-hook.
■ You hear a dial tone.
2. Do one of the following:
a. Press , and then press the dial keypad number assigned
to the Call Pickup feature.
b. Dial the Call Pickup feature access code _____.
■ You are connected to the incoming call.
To pick up a call when you are already active on another call, do the following:
1. Press .
■ The current call is placed on hold, and the green status lamp at
the call appearance flutters.
Feature
Hold