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If you have difficulty operating this phone, try the
suggestions below.
No Dial Tone
☞ Make sure all plugs are connected properly. Inspect
the line cord connections at the modular jack and at
the telephone. Also inspect the coiled handset cord
connections at both ends.
☞ Unplug the telephone and connect it to another modular
jack. If it still does not work, try another telephone; if
neither telephone works, the problem is not in this
telephone. The trouble may be caused by local telephone
company lines, central office equipment, or the wiring
in your home.
Calls Cannot Be Dialed, or Are Dialed Slowly
Reset Dial Mode switch. If you have rotary service, you
cannot dial numbers with the switch set to TONE. Set the
switch to PULSE, then hang up and dial again.
If you have tone dialing service, you can use either tone or
dial-pulse mode. If you set the switch to TONE, numbers
are dialed much more quickly.
Telephone Does Not Ring
☞ Make sure the Ringer switch is not set to OFF.
☞ If there are several other phones on the same line, try
disconnecting some of the other telephones. Having too
many telephones can also create problems such as low
ringer volume or impaired quality during calls.
Other Problems
For customer service, visit our website at
www.telephones.att.com or call 1 800 222-3111.
Please retain your receipt as your proof of purchase.
IN CASE OF DIFFICULTY