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IPS-2000 Series User’s Manual/使用手冊
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5. Frequently Asked Questions (FAQ)
1. How to confirm the IPS-2000 Series is successfully registered?
If IPS-2000 Series is successfully registered, the register indicator will be on. If the light is not on
means the registration failed. Normally the IPS-2000 Series registration process takes about 2
minutes to be completed.
2. After connected to a power outlet, the power indicator is on, but WAN(LAN2) indicator is not
on, why?
Please check your cable connector if it is loose. Or else, please check your Internet connection with
the server.
3. Can I dial the phone if a blackout occurs?
If the power is cut off , the IPS-2000 Series do not have power supply which means the Gateway
would not be able to receive and make phone calls. But the PSTN phone line is able to function as
normal to receive and make calls.
4. Does it support PSTN inbound call?
Yes, it supports PSTN Inbound Call. Inbound Transit means that users use a PSTN line to make calls
to IP telephone which connected a PSTN line, and this call will be forwarded to another Gateway
through IVR answer function.
How to Dial An Inbound Transit Call:
Dial a call to your IP telephone through the PSTN line, you will hear a dial tone after the phone rings
(3-9) times, and dial the SIP account number. If PIN code is set you need to input the PIN code
before dialing the SIP number.
5. How to make a PSTN phone call?
If Default is PSTN mode, pick up the phone, after you hear a dialing tone then dial a PSTN number.
If Default is IP mode, pick up the phone, press the default “*” sign to switch to PSTN mode, once
you hear a dial tone, you can dial a PSTN number.
6. How to make a call to IP phone number?
If Default is PSTN mode, pick up the phone, press the default “*” sign to switch to IP mode, once
you hear a dial tone, you can dial the number following by a “#” sign.
7. How to use the “Hold” function?
When you are on a call, press the “hold” key or swap key to keep the called party on hold.