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NetVanta 7000 Series
FAQs
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After our technical team has completed the certification training, is there
a program available to assist us on the first few installs?
Yes. ADTRAN
®
offers an economical ACES Remote Telephone Installation service.
This provides the installer with a trained ADTRAN representative who has been
pre-scheduled and guaranteed to be available remotely via phone at the
pre-appointed date/time.
Will the NetVanta 7100 work with other SIP phones?
It depends. Certain features are vendor specific, but the basic voice services
should interoperate. Check with ADTRAN for details on any specific SIP phone.
Does the system support QoS?
Yes. Both Layer 2 Class of Service and Layer 3 Quality of Service is included to help
prioritize delay-sensitive traffic, such as VoIP. 802.1q VLANs, 802.1p CoS, DiffServ,
Weighted Fair Queuing, Class-Based Weighted Fair Queuing, and Priority Queuing
are supported.
How does ADTRAN handle E-911 calls?
The NetVanta 7100 will pass ANI to the service provider. The service provided should
be interconnected to the Public Safety Answering Point (PSAP).
Do we have to purchase or acquire additional software licenses?
No additional licenses are required for adding the ADTRAN IP phones or voice
mail activation.
How will ADTRAN make new firmware available? Is there a cost?
New versions of the NetVanta 7100 firmware will be available on ADTRAN
®
’s
website at no charge. To generate recurring revenue, Certified Dealers can offer a
fee-based service that provides the updates, implementation, and configuration
services for your customers. This service can be implemented using ADTRAN’s
optional n-Command
™
.
Does the NetVanta 7100 support ACD call center applications?
The initial release includes UCD. A future release will include ACD for call
center applications.
Can the NIM and VIMs be installed in either slot?
Yes.
What about redundancy?
Combing voice and data networking into a single box may be intimidating, but
ADTRAN
®
’s high level of quality and reliability provide a platform you can have
confidence in. Our reputation is a manufacturer whose equipment works the first
time and continues to operate for years. Additional measures, such as Uninterrupted
Power Supply (UPS), can provide protection against power outages. Interestingly,
the mathematical probability of a single box failing is significantly lower compared
to a multi-box approach. Plus, the cost savings gained from the NetVanta
®
7100 Series
enables you to purchase spares or a rapid replacement maintenance contract,
which further reduces the risk of downtime.