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NetVanta 7000 Series
FAQs
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How will ADTRAN handle pre-sales calls from end users?
We plan to continue to provide world-class, pre-sales support, answering questions
and identifying the proper ADTRAN equipment. We will then forward leads to the
appropriate Certified Dealer.
What does “managed territory” mean? What level of sales
is required?
The NetVanta
®
7100 will be sold only through ADTRAN Certified IP Telephony Dealers.
ADTRAN
®
will limit the number of Certified Dealers in any given area. Large cities will
support more dealers, small cities will support fewer. ADTRAN recognizes that more
is not necessarily better when it comes to the number of dealers and are planning an
appropriate number of dealerships without saturating the market.
Certified Dealers will be required to achieve sales objectives to maintain their
territory. Sales performance will be reviewed quarterly.
Is ADTRAN planning to introduce additional IP
Telephony products?
Yes. Additional NetVanta 7000 Series products are planned for larger enterprise
networks, higher station counts, and IP telephony software applications.
How will ADTRAN work with service providers?
Many service providers are current ADTRAN channel partners and we will continue
to support them as NetVanta 7100 partners. ADTRAN believes there are multiple
entry points into this market and service providers and dealers often address
different segments. ADTRAN believes certified dealers have significant opportunities
to differentiate their value.
Is ADTRAN planning to sell NetVanta 7100 on the Internet?
No. Only ADTRAN Certified IP Telephony Dealers with direct, face-to-face selling
models will sell this product.
What is the warranty on the NetVanta 7100?
Five years.
How can dealers generate service revenues with a
five-year warranty?
ADTRAN’s warranty is a return to factory plan. Most business customers will want faster
replacements, and dealers can provide a wide range of added value services. The five-
year warranty should be positioned as a benefit to the customer—an indication of
industry-leading quality and credibility.
What is the warranty on the ADTRAN IP phone?
One year.