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960 Stewart Drive Sunnyvale, CA 94085 USA Phone +1.408.331.3300 +1.877.80SHORE Fax +1.408.331.3333 www.ShoreTel.com
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Set the “Outbound Call Templates” parameters as needed and click on the “Apply” radio button. This action takes
you back to the main “Trunk Group” page (Add / Modify / Delete Trunk Groups) and you will get the message
“Settings applied successfully”.
We will now add the PRI trunk group. In the “Group Name:” section type PRI and click on the “Add” radio
button. This action brings up the “Edit Trunk Group „PRI‟” page.
Verify that the “Resource Selection:” parameter is set to “Linear Hunt” (this is the default setting), then click on the
“Add Members...” radio button, this action brings up the “Add Members to Trunk Group” pop-up window:
Click to the left of the “ShoreTel” trunk account (which was created earlier) to select the ISDN trunk account.
Then click on the “Add Selected Trunks” radio button. This action takes you back to the “Edit Trunk Group‟PRI‟”
page, but now you‟ll have the “ShoreTel” account listed in the “Trunk Group Members” section and you will get
the message “Account(s) added successfully”.