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960 Stewart Drive Sunnyvale, CA 94085 USA Phone +1.408.331.3300 +1.877.80SHORE Fax +1.408.331.3333 www.ShoreTel.com
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Table of Contents
Overview .................................................. 2
Features and Benefits ................................... 2
Bandwith.com Overview and Contacts .............. 3
ADTRAN Overview and Contacts ...................... 3
ADTRAN Product Information Part Numbers and
Pricing ...................................................... 4
ADTRAN Product Information Product Description 4
Architecture Overview .................................. 4
Version Support .......................................... 5
Certification Testing Results Summary .............. 5
Platforms Used During Testing:......................... 5
Features Used During Testing: .......................... 5
The ShoreTel system has some known limitations with SIP
trunking, please refer to ShoreTel‟s Administration Guide,
chapter 18, for the SIP trunking limitations. 1.0
Initialization and Basic Calls ........................... 5
1.0 Initialization and Basic Calls ...................... 6
2.0 Media and DTMF Support .......................... 6
3.0 Performance and Quality of Service ............. 7
4.0 Enhanced Services and Features ................. 8
Configuration Overview ................................. 9
ShoreTel Configuration ................................. 9
ADTRAN Configuration ................................ 11
Com Port .................................................. 11
CONFIGURE THE UNIT’S IP ADDRESS .................. 11
Web Access ............................................... 12
Telnet Configuration .................................... 12
Web User Interface ...................................... 12
T1 Interface Configuration ............................. 14
Eth 0/2 Interface Configuration ....................... 17
System Summary ........................................ 18
Trunk Account Configuration .......................... 19
Trunk Group Configuration ............................. 24
System Parameters Configuration .................... 27
Dial Plan and ISDN Num Templates ................... 28
ADTRAN Troubleshooting and Technical Support 30
Post-Sales Technical Support .......................... 30
Pre-Sales Technical Support ........................... 30
Installation and Maintenance Services ............... 30
Training ................................................... 30
Document and Software Copyrights ................ 31
Trademarks ............................................. 31
Disclaimer ............................................... 31
Company Information ................................. 31
Overview
This document provides details for connecting the ShoreTel system through the ADTRAN Total Access® series of
routing, switching and IP gateway products to Bandwidth.com, for SIP Trunking, to enable audio communications.
The connection to the ShoreTel system will be a T1 PRI from the ADTRAN Total Access product. The document
focuses on the configuration procedures needed to set up these systems to interoperate.
Features and Benefits
The Bandwidth.com, ADTRAN and ShoreTel solution provides the following features and benefits:
Inbound Calling (requires Bandwidth.com extension), 800 Inbound (requires purchase or port), Long
Distance Termination (includes intra-, inter-state and international), Expanded Local Calling, Outbound