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Chapter 3, Keys and Functions
10 Aastra – 2711-001
Softkeys Customized as Do not Disturb
Your system administrator can set a softkey to "Do not Disturb" (DND).
If DND is set on a softkey, the key switches DND ON and OFF. If the phone shares a
line with other phones, only the phone that has DND configured is affected. The second
line on the screen of the IP phone shows when DND is configured.
If a phone is in the DND state, an internal caller will hear reorder, and an external caller
will hear silence.
Connected State
The connected state screen will appear when you are talking to someone on the phone.
Connected state functions are available as softkeys on the connected state screen, as well
as hard keys on the phone. These softkeys and hard keys allow you to handle call
features, such as transfer, conference, and hold.
If softkeys have been configured as line/call appearances and you are connected to a call,
the line/call appearance softkeys will display beneath the Drop softkey. Pressing the
Drop softkey will disconnect you from the call you are connected to.
Multiple Line and Call Appearances
The 480i has 4 hard line/call appearance buttons each with a corresponding status light.
Additional line/call appearances may also have been set up on your phone as softkeys. To
learn more about this, please refer to the Softkeys as Line/Call Appearances section
within this guide.
These line/call appearance buttons and lamps can represent physical lines or calls for
your extension. By pressing a line/call appearance button, you connect to the line or a call
it represents. The line/call appearance lamp indicates the status of that line or call. When
the phone is taken off-hook, the phone will automatically select a line for you.