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Additional Information
In Case of Difficulty
If you have difficulty operating your phone, the suggestions below
should solve the problem. If you still have difficulty after trying these
suggestions, call VTech Communications at 1-800-595-9511. In Canada,
call VTech Telecommunications Canada Ltd. at 1-800-267-7377.
The phone doesn't work at all
• Make sure the Power Cord is plugged in.
• Make sure the telephone line cord is plugged firmly into the Base Unit and
the telephone wall jack.
• Make sure the battery is properly charged. If you get a BATTERY LOW
message or icon, the battery needs charging.
No dial tone
• First try all the suggestions above.
• If you still don't hear a dial tone, disconnect the Base Unit from the telephone
jack and connect a different phone. If there is no dial tone on that phone
either, the problem is in your wiring or local service. Contact your local
telephone company.
You get noise, static, or a weak signal even when you're near the Base Unit
• Household appliances plugged into the same circuit as the Base Unit can
sometimes cause interference. Try moving the appliance or the Base Unit
to another outlet.
You get noise, static, or a weak signal when you're away from the
Base Unit
• You may be out of range. Either move closer to the Base, or relocate the
Base Unit.
• The layout of your home may be limiting the range. Try moving the Base
Unit to another position.
The Handset does not ring when you receive a call
• Make sure you have the ringer activated. Refer to the section on Handset
Ringer Style/Battery Save (see page 8) in this User's Manual.
• Make sure the telephone line cord is plugged firmly into the Base Unit and
the telephone jack. Make sure the power cord is plugged in.
• You may be too far from the Base Unit.
• You may have too many extension phones on your telephone line to allow
all of them to ring. Try unplugging some of the other phones.
BATTERY LOW