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Appendix
Troubleshooting
I cannot dial out.
First, try all the above suggestions.
Make sure there is a dial tone before dialing. It is normal if the handset takes a
second or two to synchronize with the telephone before producing a dial tone. Wait
an extra second before dialing.
If the other telephones in your home are having the same problem, the problem is in the
wiring or local service. Contact your local telephone company (charges might apply).
Eliminate any background noise. Mute the cordless handset before dialing, or dial
from another room in your home with less background noise.
My handset beeps and is not performing normally.
Make sure the power cord is securely plugged into the telephone base. Plug the
telephone base into a different working electrical outlet not controlled by a wall switch.
Move the handset closer to the telephone base. It might be out of range.
Reset the telephone base by unplugging the electrical power to the base. Wait for 15
seconds and plug it back in again. Allow up to one minute for the cordless handset
and the telephone base to synchronize.
Other electronic products can cause interference to your cordless telephone. Install
your telephone as far away from these electronic devices as possible: wireless routers,
radios, radio towers, pager towers, cellular telephones, intercoms, room monitors,
televisions, personal computers, kitchen appliances and other cordless telephones.
There is interference during a telephone conversation.
My calls fade out when I am using the cordless handset.
The handset might be out of range. Move it closer to the telephone base.
If you subscribe to high-speed Internet service (digital subscriber line - DSL) through
your telephone lines, you must install a DSL lter between the telephone base and
the telephone wall jack. The lter prevents noise and caller ID problems caused by
DSL interference. Please contact your DSL service provider for more information
about DSL lters.
Appliances or other cordless telephones plugged into the same circuit as the
telephone base can cause interference. Try moving the appliance or telephone base
to another outlet.
Other electronic products can cause interference to your cordless telephone. Install
your telephone as far away as possible from the following electronic devices: wireless
routers, radios, radio towers, pager towers, cellular telephones, digital telephones,
intercoms, room monitors, televisions, VCRs, personal computers, kitchen appliances,
and other cordless telephones.
If your telephone is plugged in with a modem or a surge protector, plug the telephone
(or modem/surge protector) into a different location. If this doesn’t solve the problem,
re-locate your telephone or modem farther apart from each other, or use a different
surge protector.
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