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39
Appendix
Troubleshooting
Problem Suggestion
There is noise or
interference during a
telephone conversation.
My calls cut in and out
when I am using the
cordless handset.
The handset may be out of range. Move it closer to the telephone base.
Appliances or other cordless telephones plugged into the same circuit as the telephone base can cause
interference. Try moving the appliance or telephone base to another outlet.
Other electronic products can cause interference to your cordless telephone. Try installing your telephone
as far away as possible from the following electronic devices: wireless routers, radios, radio towers, pager
towers, cellular telephones, digital telephones, intercoms, room monitors, televisions, VCRs, personal
computers, kitchen appliances, and other cordless telephones.
If your telephone is plugged in with a modem or a surge protector, plug the telephone (or modem/surge
protector) into a different location. If this solves the problem, re-locate your telephone or modem farther
apart from each other, or use a different surge protector.
The layout of your home or ofce might be limiting the operating range. Try moving the telephone base
to another location, preferably a higher location for better reception.
Disconnect the telephone base from the telephone jack and plug in a corded telephone. If calls are still
not clear, the problem is probably in the wiring or local service. Contact the local telephone company
(charges may apply).
If the other telephones in your home are having the same problem, the problem is in the wiring or local
service. Contact the local telephone company (charges may apply).
Do you have DSL service? If yes, you need to have a DSL lter installed at every telephone jack that has
a telephone connected to it. Contact your DSL service provider for lter information.
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