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Troubleshooting
This product uses the Skype API but is not endorsed or certified by Skype.
My computer is not detecting the USB Phone.
Possible Solution:
Make sure the USB cable of the phone is securely connected to a USB port on your computer.
Possible Solution:
There may have been an error during the installation process. Unplug the phone from your com-
puter and repeat the installation procedure.
I want to use my USB Phone and speakers at the same time.
Possible Solution:
To use the USB Phone and your computer’s speakers at the same time, perform the following
steps :
Click Windows Start, Control Panel, and then double-click Sounds and Audio Devices. Click the
Audio tab and select your sound card as the default device for Sound playback. Click the Voice
tab and select USB Audio Device as the default device for Voice playback. Next, double-click the
Skype software icon in the system tray by your clock on your computer desktop. Click Too ls and
then Options. Click Sound Devices and then make sure USB Audio Device is selected for both
Audio In and Audio Out.
Note: These instructions may be slightly different depending on your operating system,
since some versions of Windows do not have a Voice tab. If this is the case, you will only
need to make the changes in the Audio tab.