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Support
If you experience any problems with your Skype software, refer to http://sup-
port.skype.com
To obtain support for your USB Phone:
1. Know your model and serial number. The model number of your phone is
9600. If you ever need to call for technical support, you will need your
phone’s serial number. Please write your serial below.
2. Go to the Support section of the USRobotics Web site at www.usr.com/
support/.
Many of the most common difficulties that users experience have been
addressed in the FAQ and Troubleshooting Web pages for your product.
3. Submit your technical support question using an on-line form, or contact
the USRobotics Technical Support Department.
For current support contact information, go to the following Web site:
http://www.usr.com/support/
.
Model Number Serial Number
9600
U.S. www.usr.com/emailsupport (888) 216-2850
Canada www.usr.com/emailsupport (888) 216-2850
Austria www.usr.com/emailsupport/de 07110 900 116
Belgium (Flemish) www.usr.com/emailsupport/bn 070 23 35 45
Belgium (French) www.usr.com/emailsupport/be 070 23 35 46
Czech Republic www.usr.com/emailsupport/cz
Denmark www.usr.com/emailsupport/ea 38323011
Finland www.usr.com/emailsupport/ea 08 0091 3100
France www.usr.com/emailsupport/fr 0825 070 693
Germany www.usr.com/emailsupport/de 0180 567 1548
Greece http://www.usr.com/emailsupport/gr
Hungary www.usr.com/emailsupport/hu 0180 567 1548
Ireland www.usr.com/emailsupport/uk 1890 252 130
Italy www.usr.com/emailsupport/it 026 943 0339
Luxembourg www.usr.com/emailsupport/be 342 080 8318
Middle East/Africa www.usr.com/emailsupport/me 870 844 4546
Netherlands www.usr.com/emailsupport/bn 0900 202 5857
Norway www.usr.com/emailsupport/ea 23 16 22 37
Poland www.usr.com/emailsupport/pl
Portugal www.usr.com/emailsupport/pt 21 415 4034
Russia www.usr.com/emailsupport/ru 8 800 200 20 01
Spain www.usr.com/emailsupport/es 902 117964
Sweden www.usr.com/emailsupport/se 08 5016 3205
Switzerland www.usr.com/emailsupport/de 0848 840 200
Turkey www.usr.com/emailsupport/tk
UAE www.usr.com/emailsupport/me 0800 877 63
UK www.usr.com/emailsupport/uk 0870 844 4546