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Troubleshooting
If your XCA550/55 Integrated Telephone Answering Device is not performing to your expectations,
please try these simple steps. If you are still unable to resolve the problems, contact Uniden Customer
Service at (800) 297-1023, 8:00 a.m. to 5:00 p.m. Central, Monday through Friday.
Telephone Troubleshooting Chart
Problem Suggestion
Status light won’t come on when Handset is
placed in Base Unit.
• Make sure AC Adapter is plugged into the
Base Unit and wall outlet.
• Make sure Handset is properly seated in Base
Unit.
• Make sure that the charging contacts on the
Handset and Base Unit are clean.
Audio sounds weak and/or scratchy.
• Make sure that the Base Unit antenna is fully
extended and vertical.
• Move the Handset and/or Base Unit to different
locations and try again.
• Press
C to select another channel.
Can’t make or receive calls.
• Check both ends of the Base Unit telephone
line cord.
• Make sure the AC Adapter is plugged into the
Base Unit and wall outlet.
• Disconnect the AC Adapter for a few minutes,
and then reconnect it.
Handset doesn’t ring or receive a page.
• Nickel-Cadmium battery pack may be weak.
Charge the battery on the Base Unit for 15–20
hours.
• Extend the Base Unit antenna vertically.
• The Handset may be too far away from the
Base Unit.
• Place the Base Unit away from noise sources.
• The Digital Security Code may be erased. Set
the Digital Code.
Base Unit doesn’t ring (XCA555 Only).
• Set the Base Ringer Switch to
lo
or
hi
.
28 XCA550/55
550CH4.CHP
Fri Aug 01 15:28:59 1997
Color profile: Disabled
Composite Default screen