Filter
Top Products
Troubleshooting
If your EXP900 Cordless Telephone is not performing to your
expectations, please try these simple steps. If you are still unable to
resolve the problems, contact your place of purchase.
Note: Do not attempt to service this unit yourself. All service must
be done by qualified service personnel.
Problem Suggestion
Base Unit Power light does not
come on.
Make sure the AC Adapter is plugged into the
Base Unit and wall outlet.
Charge light won’t come on when
Handset is placed in Base Unit.
Make sure the AC Adapter is plugged into the
Base Unit and wall outlet.
Make sure the Handset is properly seated in the
Base Unit.
Make sure the Lead Acid Battery Pack is
properly placed in the Handset.
Make sure that the charging contacts on the
Handset and on the Base Unit are clean.
Conversation interrupted
frequently.
Make sure that the Base Unit antenna is fully
vertical.
Move closer to the Base Unit.
Change Channels.
Handset doesn’t ring. Lead Acid Battery may be weak or not charged
fully. Charge the Battery Pack for 4-5 hours.
Check the Ringer On setting. It may be on
Ringer Off.
Make sure the Base Unit antenna is fully vertical.
The Handset may be too far away from the
Base Unit.
Check the AC supply.
Range
The EXP900 is designed to achieve the maximum possible range
by transmitting and receiving according to the highest specifications
set forth by the FCC. We have rated this phone to operate at a
maximum distance with the qualification that the range depends
upon the environment in which the telephone is used. Many factors
limit range, and it would be impossible to include all the variables in
our rating. The Maximum Range rating of the EXP900 is meant to
be used as a means of comparison against other range claims.
35