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If your EXP2800 cordless telephone is not performing to your expectations, please try these
simple steps.
NOTE: Do not attempt to service this unit yourself. Servicing must be performed by qualified personnel.
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Troubleshooting
Symptom Suggestion
The status LED won’t • Make sure the AC adapter is plugged into the base and wall outlet.
light when the handset • Make sure the handset is properly seated in the base.
is placed in the base. • Make sure that the charging contacts on the handset and on the base
are clean.
The audio sounds weak • Make sure that the base antenna is in the vertical position.
and/or scratchy. • Move the handset and/or base to a different location away from
metal objects or appliances and try again.
• Press chan to help eliminate back ground noise.
Can’t make or receive calls. • Check both ends of the telephone line cord.
• Make sure the AC adapter is plugged into the base and a wall outlet.
• Disconnect the AC adapter for a few minutes, then reconnect it.
• Reset the digital security code.
• Make sure that the handset is not too far from the base.
Handset doesn’t ring or • The Nickel-Cadmium battery pack may be weak. Charge the battery
receive a page. for 15-20 hours.
• The handset may be too far away from the base.
• Place the base away from appliances or metal objects.
• Reset the digital security code.
Severe noise interference • Keep the handset away from microwave ovens, computers, remote
control toys, wireless microphones, alarm systems, intercoms, room
monitors, fluorescent lights, and electrical appliances.
• Move to another location or turn off the source of interference.
If you still have a problem • Call our customer hotline at 1-800-297-1023
EXP2800_ENG 7/6/01 4:11 PM Page 8